Privacy and Cookie Policy (cookies)


Below are definitions of terms that will be used in the rest of the privacy policy:

  • RODO / GDPR – regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals (natural persons) with regard to the processing of personal data and on the free flow of such data and the repeal of Directive 95/46/EC.
  • Portal – website (along with all aliases and subdomains pointing to it) available by default in encrypted SSL form, as well as in the absence of technical capabilities in unencrypted form. The portal is comprised of all online services provided through the portal.
  • Cookies – small files stored in memory and on your device’s disk via your browser, which are used to store temporary information and settings. Please read our Cookies Policy to find out more about how we use them and what your rights are.
  • Personal data – information about an identified person or person identifiable by means of one or several particular factors describing the physical, physiological, genetical, psychical, economical, cultural or social identity, including device’s IP, localisation details, internet identifier as well as information gathered by means of cookie files as well as other similar technology.
  • User – any natural person visiting the Website or using one or several services or functionalities described in the Policy.
  • Service – website with all subpages and subdomains and services offered.
  • Terms and conditions – terms of sale of services and terms of use of the website, as well as terms and conditions of organized events
  • Processing – operations performed by us on Personal Data. By Processing we mean, among others, activities such as collecting, recording, storing, developing, changing, sharing and deleting Personal Data.

General information

  1. This policy applies to the Sites operating at the URL, as well as the processing of personal data in the scope of contact with the administrator as well as all activities that are necessary to conduct business activity by the Administrator.
  2. The operator of the website and the Administrator of personal data is Przedsiębiorstwo Techniki Medycznej “ANES-MED” spółka z ograniczoną odpowiedzialnością spółka komandytowa, 00-075 Warsaw, ul. Senatorska 2, registered in the District Court for the capital city of Warsaw in Warsaw, XII Commercial Division of the National Court Register under KRS number 0000861519, nip 5212904683, REGON 012110908.
  3. The Administrator can be contacted via traditional mail or by sending an e-mail to
  4. The Administrator uses personal data for the following purposes:
    • Conducting electronic and traditional correspondence
    • Keeping records of conversations with the Customer Service Center
    • Handling of sales and delivery of goods
    • After-sales service
    • Completion of ordered services
    • Recovery of receivables
    • Presentation of an offer or information

The website performs the function of obtaining information about users and their behaviour in the following way:

  1. Through data voluntarily entered in forms that are entered into the Operator’s systems.
  2. By storing cookies on your terminal devices (the so-called “cookies”).
  3. by collecting web server logs by the hosting operator.

Your rights and additional information on how to use the data

In some situations, the Administrator has the right to transfer your personal data to other recipients if it is necessary to perform the contract concluded with you or to fulfil the Administrator’s obligations. This applies to such groups of recipients:

  • entrusted hosting company
  • enterprise IT system operators
  • Couriers
  • postal operators
  • law firms and debt collectors
  • public authorities
  • authorized employees and associates who use the data in order to achieve the purposes of data processing
  • companies providing marketing services to the Administrator

Your personal data processed by the Administrator for no longer than is necessary to perform related activities specified in separate regulations (e.g. on accounting). If you are a natural person conducting a sole proprietorship aimed at concluding a contract with the Company, your personal data will be stored for the duration of the contract concluded by you with the Company (if such a contract actually occurred), and after that period for the period of limitation of possible claims. If you are a representative of a commercial law company seeking to conclude an agreement with the Company, your personal data will be stored for the duration of the agreement concluded by you with the Company (if such an agreement has actually been concluded), and after this period, for the period of limitation of possible claims In relation to certain categories of data collected for the purpose of implementing the agreement or communication, the Administrator processes personal data:

  • No more than 3 years from the last e-mail contact in the case of e-mail correspondence
  • No more than 5 years in the case of telephone communication
  • No more than 5 years from the last contact for information on contact persons performing the indicated functions in your company
  • No longer than required by separate regulations in the case of civil law contracts

You have the right to request from the Administrator:

  • access to your personal data regarding you (art. (art. 15 of the GDPR)
  • to have your data corrected (art. 16 of the GDPR)
  • deletion (the so-called right to be forgotten), except for data the processing of which is regulated by separate provisions of law (art. 17 of the GDPR)
  • restrict the processing of your data (art. 18 of the GDPR)
  • data portability (art. 20 of the GDPR)
  • objection (art. 21 of the GDPR)
  • and withdrawal of consent to processing (art. 7 section 3 GDPR).

You have the right to object to the processing of personal data in order to perform legitimate interests pursued by the Administrator, including profiling, and the right to object will not be exercised in the event of valid legitimate grounds for processing, overriding your interests, rights and freedoms, in particular to determine, pursue or defend claims. The administrator shall comply with the request or refuse to comply with it immediately, but not later than one month after receiving it. However, if – due to the complicated nature of the request or the number of requests – the Administrator will not be able to meet the request within one month, it will meet them within the next two months, informing the user in advance within one month of receiving the request – about the intended extension of the deadline and its reasons. The Administrator’s actions may be appealed to the President of the Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw. Providing personal data is voluntary, but necessary to operate the Website, communicate by electronic means or prepare and execute contracts. In relation to you, actions may be taken involving automated decision making, including profiling to provide services under the concluded contract and for direct marketing by the Administrator. Personal data may be transferred from third countries within the meaning of the provisions on the protection of personal data. This applies to the use of services that are located outside the European Union. However, we do our best to minimize this type of situation.

Forms and websites

  1. The website collects information provided voluntarily by the user, including personal data, if they are provided.
  2. The website can also store information about the connection parameters (time, IP address).
  3. In some cases, the website may save information that makes it easier to link data in the form to the email address of the user completing the form. In this case, the user’s email address appears inside the url of the page containing the form.
  4. The data provided in this form are processed in the order resulting from the function of a particular form, for example in order to make the process of handling a service request or a business contact. Each time the context and description of the form clearly informs what it is used for.
  5. Information on user behavior on the website may be subject to login. These data are used to administer the website and to enforce the rights of the Administrator and the company hosting the website in the event of violations or illegal activities.
  6. The data provided in the event registration forms are given voluntarily, but are necessary for the performance of the service.
  7. The data provided in the contracts and contact questionnaires are voluntary, but are necessary for the performance of the service

Marketing activities

  1. The operator uses statistical analysis of website traffic through Google Analytics (Google Inc. with its registered office in the USA). The operator does not transfer personal data to the operator of this service, but only anonymized information. The service is based on the use of cookies on the user’s end device. |||UNTRANSLATED_CONTENT_START|||W zakresie informacji o preferencjach użytkownika gromadzonych przez sieć reklamową Google użytkownik może przeglądać i edytować informacje wynikające z plików cookies przy pomocy narzędzia:|||UNTRANSLATED_CONTENT_END|||
  2. The Administrator uses remarketing techniques that allow for matching advertising messages to the user’s behavior on the website, which may give the illusion that the user’s personal data is used to track him, but in practice there is no transfer of any personal data from the Operator to the advertising operators. The technological prerequisite for such activities is the use of cookies.
  3. The administrator uses a solution that examines user behavior by creating heat maps and recording behavior on the website. This information is anonymized before it is sent to the service provider so that they do not know which natural person it concerns. In particular, the entered passwords and other personal data are not subject to recording.
  4. The Administrator applies a solution automating the operation of the Website in relation to users, e.g. one that can send an e-mail to a user after visiting a specific subpage, provided that he/she has agreed to receive commercial correspondence from the Operator

Information about cookies

  1. The Website uses cookies.
  2. Cookies are files containing data, text files in particular, that are stored in the User’s end device and are intended to be used by a web server. Cookies usually contain the name of the website from which they originate, their storage time on the terminal device, and a unique number.
  3. Subject placing cookies on the end device of the Service User and obtaining access to them is the Operator of the Service.
  4. Cookies are used for the following purposes:
  5. maintenance of the Service User’s session (after logging in) to allow the User to use the Service without re-typing his/her login and password;
  6. achieving the objectives set out above in the section ‘Important marketing techniques’;
  7. Two basic types of cookies can be used in the Service: “session” cookies and “persistent” cookies. Session cookies are temporary files that are stored on the User’s end device till log out time, leaving the website or disabling the software (web browser). Persistent cookies are stored on the User’s end device within time specified in the parameters of the cookies or until they are deleted by the User.
  8. The software used to browse websites (a web browser) usually allows for default storing of cookies on the User’s end device. Users of the Website may change the settings in this area. The web browser allows the user to delete cookies. It is also possible to block cookies automatically. Check help or documentation of the web browser for detailed information.
  9. Please be advised that any restrictions in the use of cookies may affect some of the functionalities available on the Websites.
  10. Cookies placed on the Website User’s end device may also be used by entities cooperating with the Website operator, in particular, the companies: Google (Google Inc. with its registered office in the USA), Facebook (Facebook Inc. with its registered office in the USA), Twitter (Twitter Inc. with headquarters in the USA).
  11. If the user does not wish to receive cookies, they may change browser settings. However, it is worth noting that disabling cookies that are necessary for the processes of authentication, security, maintenance, and user preferences can hinder, and in some cases, prevent the user from viewing web pages.
  12. To manage cookie settings, select the web browser you use from the list below and follow the instructions:
    • Edge
    • Internet Explorer
    • Chrome
    • Safari
    • Firefox
    • Opera
    • Mobile devices: Android / Safari (iOS) / Windows Phone